Questions, support, and security reports

Contact selfhost.tools.

Use this page to ask before buying, get help with an active subscription, request a supported tool, or report a security concern.

Managed Contact plan

$15.99/mo

Secure checkout. Private instance ready in 24 hours. Cancel anytime.

Private URL

24h setup

Managed ops

Contact

Include the email you used at checkout if your message is about an existing account.

Include the email you used at checkout if your message is about an existing account.

Contact form

Send us a message.

Tell us what you want hosted, what you already bought, or what you need help with.

Contact paths

Get your message to the right place.

Choose the closest reason for contacting us and include enough detail for a useful reply.

Before buying

Ask what is included, how delivery works, whether managed n8n fits your use case, or which open-source tool you want hosted next.

  • Managed n8n questions
  • Catalog requests
  • Delivery timeline
  • Plan fit

Customer support

If you already bought, include the checkout email and enough context for us to find the right subscription or instance.

  • Checkout email
  • Instance URL if ready
  • Billing status
  • Support question

Security and privacy

Send security disclosures, privacy questions, GDPR requests, or reports about suspicious account activity.

  • Affected URL
  • Steps to reproduce
  • Data request
  • Contact email

Contact details

Give us the context that makes support faster.

How to get a useful reply

Send the details that let us route the message quickly.

A short, specific message is enough. Tell us whether you are evaluating the service, already paid, asking about billing, requesting privacy help, or reporting a security issue.

For purchase questions

Tell us what you want to automate, who will use the instance, and whether you need yearly or monthly billing.

For existing customers

Include your checkout email and private instance URL if you have one. Do not send passwords, API keys, or private workflow secrets.

For security reports

Include the affected URL, impact, reproduction steps, and your preferred contact email so we can investigate responsibly.

Response handling

We answer by email and keep support conversations tied to your account.

Contact messages are used to answer your request, support the service, investigate security reports, and maintain accurate subscription records.

Support routing

Messages are routed by topic so billing, support, security, and pre-purchase questions can be handled with the right context.

Privacy requests

You can use contact to ask for access, correction, deletion, restriction, portability, or objection where those rights apply.

No secret handoff

We will never ask you to send server credentials. If credentials are needed for an app, we will use the managed access process.

Contact questions

Before you send a message.

The contact form is for purchase questions, customer support, billing help, tool requests, privacy requests, and security disclosures.

Include checkout email

Do not send secrets

Use security topic for reports

What is the best way to contact support?

Use the contact form and choose the closest topic. If you already bought, include the email used at checkout so we can find your subscription faster.

Can I request a tool that is not available yet?

Yes. Tell us which open-source tool you want hosted, why you need it, and whether you are ready to buy when it becomes available.

Should I send passwords or API keys?

No. Do not send passwords, API keys, private workflow secrets, or unrelated personal data through the contact form.

Where do I send GDPR or privacy requests?

Use the contact form or email [email protected] with the subject line Privacy Request. We may ask for information needed to verify and process the request.