Data we collect
We collect information you provide directly and operational records needed to keep your subscription connected to your managed app.
- Email address
- Billing records
- Preferred URL
- Support messages
Effective April 24, 2026
This Privacy Policy explains what personal data selfhost.tools collects, why we use it, how we protect it, and how you can exercise your privacy rights.
Managed Privacy plan
$15.99/mo
Secure checkout. Private instance ready in 24 hours. Cancel anytime.
Private URL
24h setup
Managed ops
Privacy
We are GDPR compliant and collect only what we need to sell, provision, secure, and support managed hosting.
We are GDPR compliant and collect only what we need to sell, provision, secure, and support managed hosting.
Privacy overview
These are the main categories of data and rights covered by the selfhost.tools Privacy Policy.
Data we collect
How we use it
Your rights
Privacy details
Who we are
For account, checkout, support, and service-operation data, selfhost.tools is the controller. For customer content inside a managed app, selfhost.tools generally acts as a processor on behalf of the customer.
Controller data
Controller data includes account contact details, checkout records, subscription state, support messages, and records needed to provide the service.
Processor data
Processor data may include customer content stored inside a hosted app, such as workflows, configuration, logs, or records added by the customer.
Contact
Questions and privacy requests can be sent through the contact page or to [email protected].
Purposes and legal bases
We process personal data to sell subscriptions, provision managed apps, provide access, support customers, secure the service, prevent abuse, comply with legal obligations, and improve reliability.
Contract
We process checkout, subscription, and instance records to provide the managed hosting service you buy.
Legitimate interests
We process limited operational data to secure the service, prevent abuse, debug issues, and improve reliability.
Legal obligations and consent
We may process data to meet tax, accounting, legal, or compliance obligations, and where consent is required we will rely on consent.
Sharing and providers
selfhost.tools may use providers for payments, authentication, hosting, DNS, storage, email, analytics, monitoring, and support. Providers receive only the information needed for their role.
Payments and auth
Payment and authentication providers process information needed to complete checkout, manage subscriptions, and secure account access.
Hosting and operations
Infrastructure, DNS, storage, CDN, queue, and monitoring providers help us provision and operate managed app instances.
Legal and safety
We may disclose information when required by law, to protect rights and safety, or to investigate abuse or security incidents.
Retention and rights
Retention periods depend on the data type, subscription status, support history, legal obligations, security needs, and whether deletion is technically and legally possible.
Account and billing
We keep account, checkout, and billing records as needed for active service, tax, accounting, dispute, and compliance purposes.
Instance data
Customer content in a managed instance is retained while the subscription is active and during any backup, recovery, or termination window described by support or the service terms.
Rights requests
We respond to privacy requests according to applicable law and may ask for information needed to verify the requester and locate relevant records.
Privacy questions
The Privacy Policy explains what we collect, why we use it, which providers help us run the service, and how to exercise privacy rights.
GDPR compliant
No data sales
Rights requests supported
We collect the details needed to process payment, connect the subscription to a customer, provision the managed instance, and send access information.
Yes. We operate the service in line with GDPR requirements for the personal data we control and support applicable GDPR rights requests.
No. We do not sell personal data. We use providers only where needed to operate, secure, bill, support, and improve the service.
Contact [email protected] or use the contact form. Tell us what right you want to exercise and the email or account details needed to locate your records.
Customer content is handled in the managed app environment and by the infrastructure providers needed to operate that environment. We do not expose raw hosting credentials to customers.